Popular questions sleepers ask before putting DreamCloud to the 365-night test

Our mattresses can take up to 72 hours to fully expand, but they're ready for sleep in just a couple of hours!

Please note: external factors like air pressure, airflow, and room temperature may occasionally affect the expansion timing of your DreamCloud.

DreamCloud are incredibly versatile, and are compatible with most bed frames (adjustable bed frames included). No box springs needed – a slatted frame is enough! That said, we don't recommend placing your mattress on the floor, nor on any plastic or homemade bed frames.

Memory foam mattresses are constructed from layers of different types of foam, including a contouring memory foam layer at the surface. Hybrid mattresses include all of these same layers, but also have coils for added stability and longevity. DreamCloud hybrids feature individually-wrapped coils, which also improve motion isolation.

With our 365-Night Home Trial, you have a full year to decide if your DreamCloud mattress is right for you. We encourage you to take at least 30 days to get to know your DreamCloud, as it often takes about this long for your body to adjust to a new mattress.

If you decide that your DreamCloud isn't the right mattress for you – for any reason, within your first 365 days – our DreamCloud Sleep Concierge will work with you to donate or dispose of your mattress through local organizations within your community.

We're proud to offer a trial period that's about 3x longer than the industry standard (and one that applies to our finance customers as well).

We believe your DreamCloud should be the only mattress you ever buy. If you've purchased a DreamCloud and it breaks from normal use – ever! – we will replace or repair it at no additional charge. Read more about our Forever Warranty™.

Want to return your mattress? No problem. Reach out to the DreamCloud Sleep Concierge via phone, email, or chat, and our agents will work with you to donate or dispose of your mattress through local organizations within your community. Refunds normally post back to your account within 2-3 business days.

DreamCloud mattresses ship from various distribution centers within the United States, and shipping timelines may vary based on your specific mattress and size. Once your mattress has shipped, it typically arrives within 2-5 business days via a carrier like FedEx.

Most mattresses last about 7 to 10 years, but with a DreamCloud, you're set for life. If your DreamCloud is damaged from normal use at any point during your ownership, we'll replace it free of charge. Even if it's 2053.

Read more about our Forever Warranty™.

With expertly engineered layers that combine both pressure relief and support, DreamCloud mattresses should only be used right-side-up. That said, you can rotate your mattress every six months to increase comfort and longevity.

A great way to find your ideal mattress size is to consider your struggles with the mattress you have now.

Feet falling off the bed? Go longer.
Don't have enough room to spread out? Look for a wider option.

For even more information, check out our mattress size guide.

We absolutely agree that you should try out your mattress before you buy it. But since sleep studies show that it takes about 4–6 weeks to adjust to a new mattress, why not try your DreamCloud in your own home? With an industry-leading 365-Night Home Trial, you can give our DreamCloud a real shot, without the risk.

If you want an in-person experience, check out our Store Locator to find a DreamCloud mattress stockist near you!

Great sleep should be accessible to everyone. That's why we paid just as much attention to our final mattress cost as we did in sourcing innovative fabrics and high-quality materials. DreamCloud is proof that you don't have to pay thousands of dollars for a luxury mattress – or for luxurious sleep.

Yes! DreamCloud customers can finance their purchase through Affirm. Explore your financing options.

No — you don't need to keep any of the packing materials you receive with your DreamCloud. They won't be necessary for any potential returns or replacements.

No — DreamCloud returns include free shipping, always.

Unfortunately not. We currently only ship to the contiguous United States, Hawaii, and Alaska.

Shipping is always free if you're within the contiguous United States. If you're shopping from Hawaii or Alaska, you'll see an added $350 shipping charge.

Depending on your specific product and size, DreamCloud mattresses weigh between 46 lbs and 146 lbs. For specific mattress shipping weights, look to the relevant product page.

If you'd like to have your old mattress removed, consider adding our White Glove Service to your order. With White Glove, our agents will set up your new products in your home and remove your old ones.

White Glove Service costs $199 for your first item and includes any potential second item free of charge. Add more items for just $49 each.

We always recommend keeping your mattress safe from spills or messes by investing in a mattress protector. Check out our Tencel Mattress Protector for a breathable and effective solution.